SHIPPING & RETURNS

As of: October 2025

Notice Regarding Shipping Times During Vacation

From October 31, 2025, through November 14, 2025, we will be on vacation.
Orders placed during this period will be processed and shipped starting November 14, 2025, in the order in which they were received.

We kindly ask for your understanding that delivery times may therefore be extended.
This information is clearly displayed before completing a purchase and is part of our delivery and business terms.

SHIPMENT

We ship all orders as a parcel – quickly, securely, and with tracking.
Shipping will take place within 1-3 business days after receipt of payment.
Business days are Monday to Friday, excluding public holidays at the place of dispatch.


country Price Delivery time Free shipping from
Germany 5€ 2-4 working days 70€ order value
Europe 15€ 2-8 working days 150€ order value
Rest of the world Displayed in checkout 7-15 working days 250€ order value


Please note: In exceptional cases, e.g., due to force majeure, delays by the shipping service provider, or customs clearance, the delivery time may be extended.

Notes for international orders

For deliveries to countries outside the EU (e.g., Switzerland, UK, Norway), additional charges may apply, such as customs duties, import sales tax, or shipping service provider processing fees. These costs are not charged by us and are to be borne by the recipient. Please inform yourself about your country's import and tax regulations before placing your order.

RETURN

We hope you're satisfied with your purchase. Should this not be the case, you can return items within 14 days of receipt (in accordance with our cancellation policy).


Return process:

  1. Send us an email to twobrothersvintage@gmail.com with your order number.

  2. We will provide you with the return address and instructions for processing.

  3. Please send the item unwashed, unworn and in its original condition - if possible in the original packaging.

    Return costs:
    The buyer bears the costs of return.
    We recommend an insured shipping method with a tracking number.

    Note on vintage items :
    All products are unique pieces with individual patina and signs of wear, which are part of their character and not a defect in the legal sense. Please refer to the product description and photos before purchasing.

    Refund :
    After receiving and inspecting the goods, we will refund the purchase amount within 14 days using the original payment method.


    SAMPLE CANCELLATION FORM

    Would you like to cancel your purchase? No problem – you can also use our sample form:

    To :
    Two Brothers Vintage
    Bartolome Serrano Russo
    Heidestraße 13
    45476, Mülheim an der Ruhr
    Germany
    E-mail: twobrothersvintage@gmail.com


    I hereby revoke the contract for the purchase of the following goods:

    Ordered on: ___________________________
    Received on: ___________________________
    Order number (optional): ___________________________

    Name: _________________________________
    Address: _____________________________

    Signature (only for notification on paper):___________________________

    Date: _________________________________