SHIPPING & RETURNS
SHIPMENT
All orders are shipped as parcels, securely and with tracking.
Orders are dispatched within 1-3 business days after payment is received.
Business days are Monday to Friday, excluding public holidays at the place of dispatch.
| Country | Price | Estimated delivery time | Free shipping from |
|---|---|---|---|
| Germany | 5€ | 2-4 working days | 70€ order value |
| Europe | 15€ | 2-8 working days | 150€ order value |
| Rest of the world | Displayed in checkout | 7-15 working days | 250€ order value |
Please note: In exceptional cases such as force majeure, delays by the shipping provider, or customs clearance, delivery times may be extended.
Notes for international orders
For deliveries to countries outside the European Union, for example Switzerland, the United Kingdom, or Norway, additional charges may apply. These may include customs duties, import VAT, or processing fees charged by the shipping provider.
These costs are not charged by us and must be paid by the recipient.
We recommend checking your local import and tax regulations before placing an order.
RETURN
We hope you are satisfied with your purchase. If this is not the case, you may return eligible items within 14 days of receipt, in accordance with our cancellation policy.
Return process
- Send us an email to twobrothersvintage@gmail.com including your order number.
- We will provide you with the return address and further instructions.
- Please return the item unwashed, unworn, and in original condition, ideally in the original packaging.
Return costs
Return shipping costs are borne by the buyer.
We recommend using an insured shipping method with tracking.
Note on vintage items
All items are vintage originals and one of a kind.
Signs of wear, patina, or minor imperfections are part of the character of vintage clothing and do not constitute a defect in the legal sense.
Please review product descriptions and photos carefully before purchasing.
Refunds
Once the returned item has been received and inspected, the purchase amount will be refunded within 14 days using the original payment method.
Please review product descriptions and photos carefully before purchasing.
SAMPLE CANCELLATION FORM
If you wish to cancel your purchase, you may use the following sample form:
Two Brothers Vintage
Bartolome Serrano Russo
Heidestraße 13
45476, Mülheim an der Ruhr
Germany
E-mail: twobrothersvintage@gmail.com
I hereby revoke the contract for the purchase of the following goods:
Ordered on: ___________________________
Received on: ___________________________
Order number (optional): ___________________________
Name: _________________________________
Address: _____________________________
Signature (only for notification on paper):___________________________
Date: _________________________________